The Resort at Port Ludlow takes the security and privacy of you personal information very seriously. We will not trade, sell, or rent your personally identifiable information.

Portludlowresort.com Privacy Policy

Last Updated: September 10, 2007

The Resort At Port Ludlow is strongly committed to protecting the privacy of your personal information.  The policies below are applicable to the portludlowresort.com (“Web Site”). The Resort At Port Ludlow (the “Resort”) has established this security and privacy policy (“Privacy Policy”) to let you know the kinds of personal information we may gather during your visit to the Web Site, why we gather your information, what we use your personal information for, when we might disclose your personal information, and how you can manage your personal information.

Please be advised that the practices described in this Privacy Policy apply only to information gathered through this Web Site and do not necessarily reflect our practices with respect to information gathered through other off-line means.

By visiting our Web Site, you are accepting the practices described in our Privacy Policy.  If you do not agree to the terms of this Privacy Policy, please do not use the Web Site.  Your continued use of our Web Site following the posting of changes to these terms will mean you accept those changes.  If we intend to apply modifications or amendments to this Privacy Policy retroactively, we will provide you with advance notice of the modifications or amendments and the opportunity to opt-out of any use of your personal information.

If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us by email at service@ portludlowresort.com.


What Information About Me Is Collected and Stored?

The Resort adheres to the highest standards of ethical practices in all of our operations and is dedicated to protecting the privacy of all visitors to our Web Site.  Our privacy policy is simple: Except as disclosed below, we don't sell, barter, give away, or rent your personal information to any third party outside of the Resort.  One of the basic principles we've tried to follow in designing this Web Site is that we ask for only the information we need to provide the service you've requested. As a result, the  information we collect and store depends almost entirely on how you choose to make use of our Web Site and our services.


Personal information

We collect and store information that you enter into this Web Site.  For example, when you request to receive special offers, we collect and store some or all of the following information that you provide: name, address, email address, telephone number, and travel interests.  This information is used to provide information that you have requested.  Some of this information also may be used to contact you about special offers and new site features, unless you have opted not to receive promotional communications in connection with this Web Site.


Anonymous Information

Through your use of the Web Site, we may also gather certain information that does not identify you individually (“Anonymous Information”).  Generally, this information is collected through "traffic data".  We collect and store certain other information automatically whenever you interact with this Web Site. For example, we collect your IP address, browser information and reference site domain name every time you visit this Web Site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web Site.


Use of Cookies and Spyware

We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.

Also, like many web sites, we use “cookies”, which are files stored on your computer’s hard drive by your browser.  Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies “turned on” so that we can offer you a better experience on this
Web Site.

We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide recommendations and special offers that we think will interest you if you have agreed to receive e-mail from us.


Is Information Collected From Children?

We do not collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this Web Site only with the involvement of a parent or guardian and should not submit any personal information to us.  Our Web Site is not intentionally targeted to children under the age of 13. Children under the age of 13 should not use our Web Site without obtaining prior parental consent.


How We Use Your Information?

Except as disclosed in this Privacy Policy, we do not collect, use or disclose information about your individual visits to our Web Site or your personal information collected online to any third parties.  If we propose to permit any use of your personal information, you will be provided an opportunity to instruct us not to allow such contact.


Use of Anonymous Information

We use Anonymous Information to help us determine how people use parts of the Web Site and who our readers are so we can improve our Web Site and ensure that it is as appealing and informative as we can make it for as many people as possible.  We also use Anonymous Information to provide statistical "ratings" information in aggregated form to our partners and other third parties about how our users collectively use the Web Site.  We may also use or share Anonymous Information (or other information, other than personal information) in any other manner that we deem appropriate or necessary.


Third-party Agents

We occasionally have third party agents and partners that perform functions on our behalf, such as marketing, analytics, or fraud protection.  These entities have access to the personal information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that personal information.  They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the Web Site.


Transactional partners

We may share non-personal information with our partners and others from time to time. Examples of such non-personal information include the number of users who visited this Web Site during a specific time period or purchased a specific product through this Web Site. This information generally is shared in an aggregated anonymized form.


Emergency Situations

We may also use or disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on the Resort or the Web Site; (b) protect and defend the our rights or property, the Web Site or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Web Site or the public.


What Steps Are Taken To Keep Personal Information Secure?

The importance of security for all personal information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers.  Personal information collected by our websites is stored in secure operating environments that are not available to the public.  In many instances, the personal information is encrypted.  Only those employees who need access to your personal information in order to do their jobs are allowed access, each having signed confidentiality agreements. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input. Most browsers will give a visual indication of when your connection is secure. For example, Internet Explorer will show a padlock icon in the lower right of the browser window.  While we try our best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.


What Happens When I Link To or From Another Web Site?

This Web Site contains links to other web sites operated by third parties. Please be advised that the practices described in this Privacy Policy for portludlowresort.com do not apply to information gathered through these other web sites. These other sites may also send their own cookies to you, collect your data or solicit your personal information.  Always be aware of where you are on the web.  We are not responsible for the actions and privacy policies of third parties and other web sites.  We encourage you to be aware of when you leave this Web Site and to read the privacy policies of each and every web site that you visit.


Governing Law/Assignment

The portludlowresort.com website is published in the United States and is intended for users from the United States.  U.S. law shall govern in any and all disputes, including privacy or defamation issues or otherwise.

We may change our ownership or corporate organization while providing the Web Site.  As a result, please be aware that we may transfer your information to another company with which we have merged.  Under such circumstances the Resort would to the extent possible require the acquiring party to follow the practices described in this Privacy Policy, as it may be amended from time to time.


Changes to This Policy

As our Web Site continues to develop, we may add new services and features. In the event that these additions affect our Privacy Policy, this document will be updated appropriately.  We will update the “Last Updated” date appropriately, and will post changes prominently so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.  We do, however, recommend that you read this Privacy Policy each time you use our Web Site to remain aware of the current Privacy Policy.


Opt-Out and Correction Procedures

You may always opt-out of receiving future e-mail messages from us.  We provide you with the opportunity to opt-out of receiving communications from us at the point where we request information from you.  There are several ways in which you can tell us whether or not you want to receive promotional communications from The Resort.  You also will have an opportunity to change these selections by following the “unsubscribe” or “preference center” instructions contained in the promotional emails we send you.  We also permit you to correct or update personal information that you have previously provided to us by contacting us at service@portludlowresort.com.


Who do I talk to if I have more questions?

Questions regarding this Privacy Policy should be directed to Website Manager or send an email to service@portludlowresort.com.